Our challenge is to provide good service to guests. This includes efficient check-in with tolerable queue-up time. All tired out guests would crave for fast check-in to drop their luggages for a rest. If they have to be held up for unduly long at the reception counter, our experience tells us that their patience would be worn away and might soon turn into grumble.
We were satisfied with the check-in job this morning-efficient and courteous, in return with some encouraging comments. Praise Lord for that!
The grand opening ceremony started sharp at 7:00 pm in RH Hotel. It was attended by approximately 1600 Methodist Church members.